Last updated: 17 April 2026
These Terms of Service govern your use of 9Tail Store, including the storefront, digital products, digital services, customer account features, and support channels. By using the store or placing an order, you agree to these Terms.
1. Eligibility and account responsibility
You must be legally able to enter into a binding contract under the laws that apply to you. You are responsible for keeping your account credentials, email access, and any purchased credentials secure and for all activity carried out through your account.
2. Product information and availability
We aim to describe products accurately, but availability, features, durations, regions, and third-party service conditions may change. We may correct errors, update listings, or remove products at any time. Screenshots, logos, and descriptions are for general identification and presentation unless expressly stated otherwise.
3. Orders and payment
When you place an order, you authorise us and our payment providers to process payment for the total shown at checkout. An order is not considered fully accepted until payment is confirmed and the order has passed any required fraud or security review.
4. Digital delivery and use
Products sold by 9Tail Store are generally digital goods or digital services. Delivery may happen electronically and may be immediate. You must follow any product-specific usage rules, regional restrictions, device requirements, account limits, and service conditions disclosed on the storefront or delivered with the product.
5. Prohibited conduct
You must not use the store or any purchased product for fraud, abuse, credential stuffing, account theft, unlawful resale, unauthorised redistribution, chargeback abuse, service disruption, or any unlawful purpose. We may suspend access, cancel delivery, or refuse service where abuse, fraud, or policy violations are suspected.
6. Third-party platforms and services
Some products may involve third-party platforms, subscriptions, applications, or services. Your use of those third-party services may also be subject to their own rules and terms. We are not responsible for independent decisions made by third-party platforms, including account restrictions, platform policy changes, or service interruptions outside our control.
7. Refunds and consumer rights
Your purchase is also governed by our Refund Policy. Nothing in these Terms removes any non-excludable consumer rights you may have under applicable law.
8. Privacy
Your use of the store is also subject to our Privacy Policy, which explains how personal data is handled.
9. Disclaimers
To the maximum extent permitted by law, the store and products are provided on an “as is” and “as available” basis, except where specific rights or guarantees are required by law. We do not promise uninterrupted availability, permanent compatibility with third-party services, or outcomes beyond the product description.
10. Limitation of liability
To the fullest extent permitted by law, 9Tail Store will not be liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenue, data, goodwill, or business opportunity arising out of your use of the store or products. This does not limit liability that cannot be excluded by law.
11. Suspension, cancellation, and termination
We may suspend or terminate access to the store, a product, or support channels where reasonably necessary for security, fraud prevention, legal compliance, abuse handling, or operational reasons.
12. Changes to these Terms
We may update these Terms from time to time. The version published on the store at the time of your use or purchase will apply unless mandatory law requires otherwise.
13. Governing law and disputes
These Terms are governed by the laws applicable to the merchant’s registered place of business, without prejudice to any mandatory consumer protections that apply in your country of residence. We encourage customers to contact support first to resolve disputes informally.